Version 1.0, effective November 1, 2026. This is the acceptable use policy for YouTube Transcript. It applies to everything you submit and everything the service generates, and it is part of the Terms of Service.
1. Scope
The policy covers what you submit (the YouTube links you paste and the options you choose), what we generate (transcripts built from the videos' existing captions), and anything you send us in a report or support request.
2. What is not allowed
You may not submit or generate:
- Pornography and sexual content, including nudity, sexualized content and non-consensual intimate content. This is a hard rule, not a restricted category.
- Violence and gore, threats and encouragement of physical harm.
- Hate speech and targeted harassment.
- Content unsafe for children, including any sexual content involving minors.
- Deepfakes and impersonation of real people.
- Copyright and trademark infringement, including unauthorized music, footage, characters and brands.
2.1 Other misuse
Do not pass AI output off as a real recording, impersonate a person, brand or institution, bypass or try to trick a safety check, or abuse the service.
3. How we check content
- People: reports are reviewed by a person. We keep the results of human reviews for 3 years so that we can explain a decision.
- No public gallery: results are delivered only to the account that made them, and we do not publish them.
4. Reporting a problem
Report anything you think breaks this policy. Say which transcript or link it concerns and what is wrong. We treat reports confidentially, review them fairly, and take no action against you for a report made in good faith. We may act against reports that are knowingly false.
5. Where to report
Write to support@youtube-transcript.app, or open a ticket on our support page. These channels are read by a person on business days.
6. How fast we respond
| Level | Examples | First response | Resolution target |
|---|---|---|---|
| L1 Critical | Sexual content involving minors, credible threats | Within 24 hours | Immediate suspension, then within 3 business days |
| L2 High | Sexual content, face swapping, intimate composites, impersonation | Within 24 hours | Within 3 business days |
| L3 Medium | Violence, hate speech, content showing people who did not agree | Within 2 business days | Within 5 business days |
| L4 Low | Copyright questions, other policy questions | Within 3 business days | Within 10 business days |
7. What we do about violations
Depending on how serious and how repeated a violation is, we may reject a request, withhold or delete a result, warn you, limit what you can do, suspend your account for a time, or close it permanently and forfeit its remaining credits. Child sexual abuse material and credible threats lead to immediate closure, and we report them to the authorities, including the US National Center for Missing & Exploited Children, as the law requires. We keep a record of each action.
8. Appeals
If you think we made a mistake, write to support@youtube-transcript.app with the transcript or account reference and your reasons. We review the decision again on the original evidence and on anything new you send, and where a different person is available, that person decides. We answer within 10 business days. If we were wrong, we restore access and, where it applies, the credits.
9. Changes and transparency
We update this policy when the service or the risks change and post the date at the top. We give at least 14 days notice of material changes. We publish a summary of enforcement figures on request.
10. Contact
Code Canyon LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA. Reports, appeals and support: support@youtube-transcript.app. Privacy: privacy@youtube-transcript.app.